Error: "1904. Module C:\Program Files...PrintControl.dll failed to register" when distributing .NET

• At Ludek's request I had a look at this issue. It looks like we've change the dependency list for printcontrol.dll with the release of Service Pack 1 for Crystal Reports 2008. The printcontrol.dll (version 12.1.0.882) is no longer dependent on the msvcr71.dll library file.\\n\\nIf possible I would recommend moving to Service Pack 1 and use the updated merge modules.\\n\\n -ag.de/sapidp/012002523100011715292008E/cr121_mm.zip\",\"author\":\"username\":\"david.hilton\",\"displayName\":\"David Hilton\",\"groupIcons\":[\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21],\"suspended\":false,\"isCurrentUser\":false,\"parentAuthor\":\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false,\"id\":5484992,\"creationDate\":1234316549000,\"activeRevisionId\":7085907,\"lastActivity\":1234316549000,\"parentId\":5466689,\"originalParentId\":4611532,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false,\"liked\":false,\"moderatorComment\":false}]},\"4753449\":\"rootParentId\":4753449,\"commentsCount\":6,\"comments\":[\"body\":\"Hi Guys,Can you post a new question for the Pervasive OLE DB provider issue. 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It looks like we've change the dependency list for printcontrol.dll with the release of Service Pack 1 for Crystal Reports 2008. The printcontrol.dll (version 12.1.0.882) is no longer dependent on the msvcr71.dll library file.\\n\\nIf possible I would recommend moving to Service Pack 1 and use the updated merge modules.\\n\\n -ag.de/sapidp/012002523100011715292008E/cr121_mm.zip\",\"author\":\"username\":\"david.hilton\",\"displayName\":\"David Hilton\",\"groupIcons\":[\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21],\"suspended\":false,\"isCurrentUser\":false,\"parentAuthor\":\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false,\"id\":5484992,\"creationDate\":1234316549000,\"activeRevisionId\":7085907,\"lastActivity\":1234316549000,\"parentId\":5466689,\"originalParentId\":4611532,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false,\"liked\":false,\"moderatorComment\":false],\"4753449\":\"rootParentId\":4753449,\"commentsCount\":6,\"comments\":[\"body\":\"Hi Guys,Can you post a new question for the Pervasive OLE DB provider issue. Let's keep this one to install issues.Thanks\",\"author\":\"username\":\"don.williams\",\"displayName\":\"Don Williams\",\"groupIcons\":[\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20,\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21],\"suspended\":false,\"isCurrentUser\":false,\"parentAuthor\":\"username\":\"ludek.uher\",\"displayName\":\"Ludek Uher\",\"groupIcons\":[\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20,\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21],\"suspended\":false,\"isCurrentUser\":false,\"id\":4771041,\"creationDate\":1221659925000,\"activeRevisionId\":6518649,\"lastActivity\":1221659925000,\"parentId\":4770924,\"originalParentId\":4611532,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false,\"liked\":false,\"moderatorComment\":false],\"4611818\":\"rootParentId\":4611818,\"commentsCount\":13,\"comments\":[\"body\":\"Hi Don!\\n\\nI installed the new msi-runtime from september and hoped it would solve the problem.\\nBut its the same.\\n\\nWith orca I can see the files are included but the will not be installed.\\n\\nThe files msvcr70.dll and msvcr71.dll are not included with Windows XP SP3 and cant be locked.\\n\\nI am starting a batch job to copy the files to the system32 directory first and then run the setup.exe.\\n\\nIts not nice, but it works.\\n\\nThank you all\\n\\nPaul\\n\",\"author\":\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false,\"parentAuthor\":\"username\":\"don.williams\",\"displayName\":\"Don Williams\",\"groupIcons\":[\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20,\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21],\"suspended\":false,\"isCurrentUser\":false,\"id\":4752980,\"creationDate\":1221467242000,\"activeRevisionId\":6504345,\"lastActivity\":1330516259000,\"parentId\":4741055,\"originalParentId\":4611532,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false,\"liked\":false,\"moderatorComment\":false],\"7855899\":\"rootParentId\":7855899,\"commentsCount\":1,\"comments\":[SAP Crystal Reports, version for Visual Studio;. \\n\\n\\nLudek\",\"author\":\"username\":\"ludek.uher\",\"displayName\":\"Ludek Uher\",\"groupIcons\":[\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20,\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21],\"suspended\":false,\"isCurrentUser\":false,\"parentAuthor\":\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false,\"id\":7856337,\"creationDate\":1288986636000,\"activeRevisionId\":8976595,\"lastActivity\":1288986636000,\"parentId\":7855899,\"originalParentId\":4611532,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false,\"liked\":false,\"moderatorComment\":false]"), answerPager: answersCount: 5, page: 1, pageSize: 10, pageCount: 1, sort: "votes" , answers: JSON.parse("[\"body\":\"Search Microsofts WEB site for that error. It's installer error message and I believe it means you are using an out dated MS Installer. Download the latest Installer from MS also and it should work.\\n\\n \",\"author\":\"username\":\"don.williams\",\"displayName\":\"Don Williams\",\"groupIcons\":[\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20,\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21],\"suspended\":false,\"isCurrentUser\":false,\"id\":4611672,\"posted\":1219090696000,\"votes\":0,\"isAccepted\":true,\"isLocked\":false,\"userVoted\":\"\",\"relations\":\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"accepted\":true,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false,\"attachments\":[],\"body\":\"Also search the Notes section here. There are multiple reasons why it fails and mostly due to some outdated dependency dll. Make a note of all the files that failed to register and then register them manually using the command line: regsvr32 "path to the missing dll in double quotes"\",\"author\":\"username\":\"don.williams\",\"displayName\":\"Don Williams\",\"groupIcons\":[\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20,\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21],\"suspended\":false,\"isCurrentUser\":false,\"id\":4611818,\"posted\":1219094930000,\"votes\":0,\"isAccepted\":false,\"isLocked\":false,\"userVoted\":\"\",\"relations\":\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false,\"attachments\":[],\"body\":\"Hello Everyone,\\n\\nI originally posted this on BO's forum in March 2008 with the solution. Using depends, you find that printcontrol.dll will not register without msvcr71.dll being in the System32 directory. This dll is VS 2003 .net 7.1 C++ runtime library.\\n\\nThis issue has occurred before SP0, and unfortunately still occurs after SP1. I truely was excited about the release of SP1 as this would solve all the problems we have been having with our solutions deployment.\\n\\nFOR THE RECORD, THIS ISSUE WILL OCCUR ON ALL BRAND NEW WINDOWS INSTALLATIONS (FRESHLY INSTALLED FROM THE WINDOWS CD). IT ALSO OCCURS ON COMPUTERS WHERE SOFTWARE LIKE OTHER CRYSTAL VERSIONS, ETC, THAT INSTALL THIS DLL ARE NOT PRESENT.\\n\\nTo date, I have not seen a single Windows install that includes this dll file.\\n\\nYes, the runtime package does include this dll file. My thinking is that it's a timing issue, in that the dll is not installed FIRST before the printcontrol.dll tries to register.\\n\\nWe have been developing on Crystal since version 8. Crystal 2008 is very disappointing. I have lost numerous clients due to this issue that can't install our software due to this error. We have tried to use the merge modules but get the exact same error. THIS HAS BEEN GOING ON FOR 6 MONTHS NOW - YOU WOULD THINK THAT SOMEONE AT BUSINESS OBJECTS WOULD DO SOMETHING LIKE FIX IT!\\n\\nIt is absolutely intolderable that CR2008 will not isntall as a prerequisite like it is supposed to do.\\n\\nWe are going to be looking for other reporting systems and rewrite our software without CR.\",\"author\":\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false,\"id\":4753449,\"posted\":1221470683000,\"votes\":0,\"isAccepted\":false,\"isLocked\":false,\"userVoted\":\"\",\"relations\":\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false,\"attachments\":[],\"body\":\"Hi Paul & Don,\\n\\nSorry for my late response.\\n\\nDon: So you are saying that in order to make your software install correctly, you would have to break certification? Then please explain why the original runtime installer worked? The one before SP0. As I remember that one worked perfectly, it is just that 70% of our reports written in XI R2 would not run (various errors) until SP0 -- when we have the install issue (but our reports are running now).\\n\\nIf you run the runtime package manually (by double clicking on it) you get the same error but have the option to "ignore it" and continue. However, this error boms our software installer out competely and wont allow our software to install. This means a loss of revenue if the client downloads a demo from our website and does not read our notice about Crystal bugs and to download the patch first.\\n\\nPaul: The first report out senerio was a problem with XI as well. You can solve this by adding a dummy report (or real one) to your project. Create a new thread and execute the report in the background on the new thread. The user will never notice the difference as the application will start quickly. By the time they actually run a report the Crystal has already been started and it runs at normal speed.\\n\\nJust be careful not to allow your user to exit the application (main thread) until the background thread has completed, else you will get a runtime error. I just block the exit until after the second thread has set a variable that it completed.\",\"author\":\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false,\"id\":4851266,\"posted\":1222872892000,\"votes\":0,\"isAccepted\":false,\"isLocked\":false,\"userVoted\":\"\",\"relations\":\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false,\"attachments\":[],\"body\":\"SAP sent me a 30 day trial of Crystal 2008 Full Pack SP3 so I can test it before I leave my no issue Crystal XI packaage.\\nThe install at the end gives me the following error:\\nError 1904:Module C:\\\\ProgramData\\\\Macrovision\\\\Flexnet Connect\\\\6\\\\dwsupplay.dll Failed to register HRRESULT 2147024894 contact\\nyour support peopersonnel.\\n\\nI read all the blogs and made sure I had the latest microsoft Installer, Net, DEP is only on for windows... I installed Crystal XI on\\nmy WIndows 7 PC and not a problem at all and now I can not get any help from SAP -that is not a way to run a business. Can\\nsomeone help me out\",\"author\":\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false,\"id\":7855899,\"posted\":1288973572000,\"votes\":0,\"isAccepted\":false,\"isLocked\":false,\"userVoted\":\"\",\"relations\":\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false,\"attachments\":[]]"), answerForm: formAction: "/answers/4611532/post.json", textareaName: "body", textareaErrors: "", isAttachmentsEnabled: true, answerEditorialGuideline: title: "Before answering", content: "You should only submit an answer when you are proposing a solution to the poster\'s problem. 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Login / Sign-up Search Questions and Answers 0 Former Member Aug 18, 2008 at 07:23 PM Error 1904 PrintControl.dll failed to register. 1236 Views Follow RSS Feed I develop InstallShield installations for our company and am using CrystalReports 2008 runtime Merge module with our product. I have an installation failing on one Citris server.

crystal reports printcontrol dll failed to register

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